Visit Britain Graded
4 Star ****
Copyright © M Thornton
1 The main Condition of acceptance of any booking is that good care is taken of the
property and contents and it is left truly clean and tidy as we intend you to find
it. This care is to include all utensils, crockery, equipment and linen. While you
may not necessarily be charged for minor items, you should be aware that all damages
and breakages are the holidaymaker’s responsibility and their cost shall be repayable
on demand. A good housekeeping deposit of £50 is payable (£100 at Xmas & New Year).
This deposit is intended and may be used to offset the cost of remedying any damages,
breakages or losses sustained; or any unbudgeted costs incurred for restoring the
property to a suitably clean and tidy condition; or excessive usage of utilities,
as will be expected by the next party of visitors. This deposit cheque will not normally
be banked but will be shredded and disposed of following your stay unless funds are
required, in which case you will be notified in writing of the amount deducted -
the balance being forwarded to you. The Good Housekeeping Deposit shall not be used
to cover any payments due or any extras etc. 2 Holidays are from 3.00pm on arrival
day until 10.00am on departure day. Keys are collected and returned from us in the
house next door, Violet Bank, or we will arrange a suitable place for collection.
3 A deposit of one third of the rental is payable on booking. The balance
is due 8 weeks before the first day of the holiday. Where a booking is made less
than 8 weeks before arrival the full rental is payable when booking. 4 Following
receipt of the Booking Form & Deposit, you will be sent Confirmation of Booking.
A contract is thus formed between you and us and you are then responsible for the
balance of any rental. Any contract created in connection with any booking shall
be deemed for the purpose of any litigation to have been created in Hawkshead. 5
The property is offered only on the understanding that no more than the standard
maximum number of people as indicated in the brochure shall use it, except by prior
written agreement. As the cottage is principally designed for family holidays we
reserve the right to refuse or curtail any booking which may in our opinion by reason
of number or composition be unsuitable for the property concerned. 6 If for any
reason beyond our control the property is not available, or has been rendered unsuitable
for holiday letting, (eg. by fire damage or some system fault) on the date booked,
all rent and charges paid by the holidaymaker will be refunded in full, but there
shall be no further claim against us. 7 No liability is accepted for any loss,
damage, sickness or injury howsoever caused which may be sustained during the holiday
to the Tenant or any member of the party or any invited person, or any car and its
contents, or any possession of the Tenant or any member of the party as defined above.
8 Pets are not permitted unless by prior arrangement and at our discretion, and
on the understanding that they are not allowed onto the furniture or into the bedrooms,
are not left alone in the property and no sign of the pet is evident in the property
or garden on departure and no nuisance or annoyance is caused to neighbours. 9
Electricity/Gas/Oil - are included in the rent. Wood and coal is available at extra
cost, if booked in advance. 10 Linen/Equipment/Food - Towels are not supplied. The
property is equipped with sufficient crockery, cutlery, kitchen equipment, dining
and easy chairs, beds, bedding and bed linen for the standard number of people indicated.
All food, washing-up liquid and dishwasher powders should be brought with you. 11
Parking is available in the farmyard. Please do not bring more than 2 cars; if you
bring a boat, please advise us in advance. 12 If there should be any cause for complaint,
or accidental damage, this must be reported to us immediately, otherwise the matter
cannot be fully investigated. It is too late to report it after the holiday. While
we will do everything reasonably within our power to effect speedy repairs to properties
and/or furnishings or equipment or facility that may be faulty or fail during your
holiday, no guarantees are given and no refunds will be made should any such fault
failure or breakdown occur and not be immediately rectifiable or rectified. 13 Cancellation
– your deposit and rental payment will be refunded only in case of : (a) Death,
illness, quarantine or bodily injury (i) of you or any member of your party and/or
(ii) of the wife, husband, parent, parent-in-law, child, sister, brother, fiance(e)
or close business associate of you or any member of your party (excluding pets).
(b) Unemployment or Redundancy qualifying for payment under the terms of the Employment
Protection (Consolidation) Act 1978 or any update thereof, of you or any member of
your party declared on the booking form to be sharing the rental. (c) Being summoned
for Jury Service or witness attendance in a Court in the United Kingdom. (d) Police
requiring you to return home following theft at your home or place of business or
damage rendering your home or place of business uninhabitable. It is a Condition
Precedent that you and all members of your party deemed to be covered are under the
age of 75 and are in good health physically and mentally at the time of booking.
This does not cover claims directly or indirectly resulting from or consequent upon
(i) winter sports, mountaineering (normally involving ropes and/or guides) tours,
motor competitions;
(ii) any recurring, chronic or continuing illness, disability
or condition of any of the persons covered, for which medical treatment or consultation
has taken place during the12 months immediately preceding the date of booking the
holiday; (iii) war and kindred risks; (iv) disinclination to travel; (v) failure
of public or private transport services;
(vi) suicide, attempted suicide, insanity,
the influence of intoxicating liquor or the effect of drugs not taken in accordance
with treatment prescribed and directed by a qualified medical practitioner or booking
a holiday which would be against the advice of a registered medical practitioner;
(vii) pregnancy unless occurring after the inception of the insurance;
(viii) any
loss which is otherwise insured. Our decision on refund will be final. 15 If the
reason for cancellation is not covered by the terms above, the rental is payable
in full. We will do our best to re-let and if successful would normally return the
balance of rental. 16 While we make every effort to ensure that any descriptions,
advertisements or representations are accurate and made in good faith, they shall
not create any liability on our part and no special condition, exception, modification,
arrangement or liability can be made or accepted on our behalf excepting by us in
writing. 17 Lost Property We will retain lost property items at our house for
28 days only, from date of departure. Items to be returned to holidaymakers are charged
at a flat fee of £2.50 plus p+p, payment of which can be made by cheque or cash in
advance. We do not accept responsibility for returning any items and do not return
any food or drink items.